Your privacy is important to us. Learn how FarmLink Uganda collects, uses, and protects your information.
FarmLink Uganda ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, mobile application, and services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
We collect several types of information from and about users of our Services:
When you register for an account or use our Services, we may collect:
When you use our trading services, we collect:
We automatically collect information about your use of our Services:
We use the information we collect for various purposes:
To provide and maintain our agricultural trading platform
To facilitate buying, selling, and payment processing
To verify user identities and prevent fraud
To personalize your experience and show relevant content
To send important updates, alerts, and notifications
To improve our Services and develop new features
We may share your information in the following circumstances:
We share information when you give us explicit permission to do so, such as when connecting with trading partners.
We may share information with trusted third-party service providers who assist us in operating our Services, such as:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational security measures to protect your information:
Data encrypted in transit and at rest
Strict access controls and authentication
Data anonymization where possible
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
You have certain rights regarding your personal information:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of your personal data | Contact our support team |
| Correction | Request correction of inaccurate data | Update in profile settings or contact support |
| Deletion | Request deletion of your personal data | Submit deletion request through account settings |
| Restriction | Request restriction of processing | Contact our data protection officer |
| Portability | Request transfer of your data | Submit request through account settings |
| Objection | Object to processing of your data | Update preferences or contact support |
To exercise these rights, please contact us using the information in the "Contact Us" section below. We may require verification of your identity before processing your request.
We use cookies and similar tracking technologies to collect and use information about you.
Required for basic functionality
Help us understand how users interact
Remember your preferences
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your ability to use certain features of our Services.
Our Services do not respond to Do Not Track signals. However, you can adjust your cookie preferences as described above.
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
FarmLink Uganda
Plot 123, Kampala Road
Kampala, Uganda
Email: privacy@farmlinkuganda.com
Phone: +256 700 123456
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Emergency: 24/7 via support ticket
Contact SupportIf you have concerns about how we handle your personal information, you have the right to lodge a complaint with the relevant data protection authority in Uganda.
By using FarmLink Uganda's Services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Services. Your continued use of the Services following the posting of changes to this policy will be deemed your acceptance of those changes.
Download a PDF copy of our Privacy Policy for your records